Indian
Credit Information Moving Into Foreign Hands In The Age Of AI
Nobel
laureate Gabriel Garcia Marquez’s meandering novel Love In The Time Of The
Cholera writes of a continual but
varied love between different protagonists from youth to old age with a leading
pair to anchor the story. This love itself, a main character, is not just an
emotion but all-consuming force that keeps mutating. The novel contrasts decades
of passionate longing, letters pored over, short affairs that inevitably occur,
denial, lies, confessions, underpinned by the virtues of companionable,
respectable, marriage. The cholera is the possibility of lurking disease and
sudden death in the backdrop.
Attempts to
make money are similar in their energy.The everlasting quest between potential
seller and buyer fuelled by an unquenchable, amoral, immortal ambition.
Nowadays it is not enough to be enticing via advertisements and brand
ambassadors. The commercial engine wants an inside track like the Watergate break-ins.
This is via the collection of profile and financial data, history, habits, all
to be yoked together with new-fangled artificial intelligence and super-fast
data-crunching.
Meta, which
grew out of a Harvard college room and began as Facebook, those decades ago in
order to connect students on campus, has recently paid 900 million USD for a
20% stake in the Indian firm CRED. This, while hiring its founder Kunal Shah as
head of WhatsApp worldwide. The platform is one of Meta’s prior acquisitions.
WhatsApp now has an Indian consumer base of 500 million people. CRED has more
than 17 million users via incentivisation to join. It processes more than 40%
of credit card payments in the country. Obviously their data base contains a
lot of the better-heeled.
You can already
see the Love in the Time of the Cholera style meandering. It is tentacular,
going relentlessly into mostly American hands. More so, when you contemplate the
money-flows. Who can resist fat USD offers? Certainly not the bright Indians
that create marvellous digital architecture such as Aadhar and UPI, and
brilliant payment apps, acknowledged as the best in the world.
Walmart via
its purchase of Flipkart now controls 72% of PhonePe. Google owns GooglePay of
course, and Meta owns WhatsApp Pay with its 500 million potential Indian users.
That’s more people than several Western country populations put together. And
remember India is growing at roughly 7% in GDP year-on-year. It has a middle
class with purchasing power approaching 750 million people.
India offers
a humungous consumer market size with its 1.5 billion strong population, the
biggest in the world now. China may be almost as populous but it controls its
own digital architecture and financial apps 100%, with no foreigner interests
whatsoever. However, their consumers are concentrated in their urban hubs and
not so spread out as in India with its multiple tiers of cities and towns all
full of aspiration.
The fig leaf
that allows access to it all is called consent. But every time an individual or
organisation uses a private financial app, the process involves agreeing to a
lot of profile and credit information including past transactions, spending habits,
and so on, passing over seamlessly to forces unknown. This information can be
used in a variety of ways-to sell various goods, services, financial products, insurance,
wealth management, offer loans, buy property. And, if things go awry, or there
is motivation towards it, lead to cyber-attacks via compromised passwords and
other data in online platforms connected to laptops, smart phones.
India also
has official credit profiling organisations. These collect and analyse credit
and loan repayment data to calculate credit scores for individuals and credit
ranking for businesses. But even here the meandering tentacles of the foreign
entities is apparent. CRISIL is an S&P company, ICRA is an affiliate of
Moody’s, another, IND-RA is affiliated to Fitch. So sovereignty over financial
and other dats does not exist.
It is
reasonable to conclude that despite some government oversight from the RBI and
SEBI, the entire space is infiltrated by mostly American organisations. It is
already too late to worry about credit information slipping into foreign hands
though purchases such as the one just made by Meta may give us a jolt. Perhaps
the consequent goods and services available to Indians benefit from the
international ownership. Many countries have little problem with selling most
things not directly connected to national security to others. What frenemies
like China and outright enemies like Pakistan could do with our data is
worrisome, but the horse nevertheless seems to have bolted. To worry about it
in nationalist terms despite the security implications, is futile without the
indigenous investment and infrastructure to go with it. The motive forces are a
combination of the passion of uncontrolled love combined with the logic and
sedateness of marriage. Gabriel Garcia Marquez knew what he was writing about
and the vagaries of human nature. Even though it is difficult to see the
substance in the people who bemoan the transfer of Indian financial data to
foreign hands without the ability to offer alternatives. Are they failing to acknowledge
a ground reality? And in the end, nobody can sell you anything unless you are
willing to buy. Buying and selling is a lot like love after all.
(855
words)
June 25th,
2026
For:
Firstpost/News18.com
Gautam
Mukherjee